Shipping policy
Last updated: December 8, 2024
This Shipping Policy contains information on the shipping process set by Cha-me-leon (the "Website", "Site", "we", "us", or "our"), and the terms you agree to comply to when using our services. For the purpose of this policy, "you" and "your" means you as the user of the services, whether you are a customer, website visitor, or another individual.
Please read these terms carefully.
Shipping Policy
At Cha-me-leon, we are committed to delivering your products as quickly as possible. We currently only ship to UK destinations. Delivery times can vary based on the printing method used for each garment and its source location. On average, shipping to the UK takes between 5 to 9 days. We will provide tracking information once your order has shipped so you can monitor its progress.
We employ a print-on-demand service for our products. This means that the products are printed whenever you place an order, so that we are less likely to go out of stock. The products that you order are manufactured and shipped closest to your address from the site that has the capacity to fulfil your order. This means that the shipping price and timescale completely depends on the item that you order. Please note that we are not liable for paying any customs fees that might occur when your product is shipping from an international location.
If you have any questions or need assistance, our customer service team is here to help. Thank you for shopping with Cha-me-leon!